The International Association of Outsourcing Professionals (IAOP) has unveiled its list of the Top 100 Outsourcing Companies for 2024, and Xceed is proud to be included.
Xceed Recognized as a Global Top 100 Company
This year’s list showcases companies that have excelled in customer references, awards, innovation, and social responsibility. It also highlights the ability of service providers to adapt and succeed in a year marked by digital disruption.
The selection process for the list is rigorous and thorough. Companies complete an online application that includes company information, a qualifying profile for sublists, and detailed responses to the evaluation criteria.
An independent panel of judges from IAOP then evaluates these applications, ranking companies as Leaders, Rising Stars, and Advisors based on size and growth.
It is worth noting that the 2024 list has become more international, with 44% of the leaders located outside the United States. It includes companies from 19 different countries.
Xceed , a leading outsourcing company owned by Telecom Egypt (WE), was founded in 2001. It is the oldest outsourcing company in Egypt and the first local entity to operate in this industry in the Middle East.
Xceed ‘s Journey to Success
Xceed started its operations in 2001 with 1,000 seats and has now grown to over 10,000 multi-channel seats. It also has seven locations across Egypt, as well as two branches outside the country, one in Morocco and the other in Mauritius.
The company’s business model is based on two pillars: local customer service and offshoring. Xceed employs over 25,000 people and has a dedicated academy that focuses on developing and refining the skills of its employees and enhancing their language proficiency.
Xceed provides business process outsourcing (BPO) services in a wide range of languages, including Arabic, French, English, German, Italian, Spanish, Russian, Portuguese, Polish, Turkish, and Russian.
Xceed ‘s Achievements
- Oldest outsourcing company in Egypt
- First local entity to operate in the outsourcing industry in the Middle East
- Over 10,000 multi-channel seats
- Seven locations across Egypt
- Two branches outside the country (Morocco and Mauritius)
- Over 25,000 employees
- Dedicated academy for employee development and language training
- Provides BPO services in a wide range of languages
