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How to deal with angry customers? Here are 10 tips that will help you do that
Angry customers are a reality that a customer service employee will face throughout the day. In the following report, we…
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7 Important Skills a Call Center Employee Should Have
Call center employees are responsible for much more than just solving customer problems, so they must have special skills that…
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Wael Moustapha: xceed targets to increase the number of call center seats by 10% annually..and expand in Western Europe
Xceed Contact Center Services Targets 10% Annual Seat Growth and Western Europe Expansion According to Wael Moustapha’s statements
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CEO: Concentrix invests between $80 and $100 million annually in Egypt.
Concentrix, a leading outsourcing services provider, plans to expand into Ghana and Saudi Arabia in 2023 and double its workforce…
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How does a call center employee maintain his health?
A call center employee faces tough challenges in his or her typical work day, especially since he or she is…
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$45 per hour in Egypt.. Learn about the average wages of software developers
Kruschecompany compared the average hourly wage among software developers in the outsourcing industry.
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What are the health risks to a call center employee?
The call center employee is one of the employees who is exposed to the greatest psychological and physical pressure during…
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Average salary of employees at Teleperformance
Teleperformance Outsourcing Services is a global company that started its operations in 1978, headquartered in France, and opened its first…
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Skills that must be available in a call center employee
A call center agent is a person who communicates with customers via phone, email, or other means to provide assistance…
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What is the importance of outsourcing services?
Outsourcing is the process of assigning tasks or functions to a third party, with the aim of obtaining high-quality services…
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