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Jobs
Arabic, English and German call center agents jobs
Call center agents are one of the jobs that have been in high demand recently due to the wide expansion…
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“Summer time” in Egypt…a story that began 84 years ago
Nearly 7 years after its cancellation, daylight saving time was re-established in Egypt last year, as it was implemented during…
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News & Reports
Transcom launches an AI-powered machine translation tool
Ahmed Gamaleldin, Transcom's regional director for outsourcing services, said that the company has implemented a technical solution using artificial intelligence…
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Customer service employees are required in Egypt, Riyadh, Doha and Dubai
This week, we review with you the employment opportunities available to young people in the field of customer services available…
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Mike Small is an executive at Sitel Group who is passionate about community initiatives
Mike Small joined the Sitel Group and served as Chief Customer Service Officer for the Americas region since May 2017,…
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Report: $8.9 billion market size for outsourcing services in the insurance sector by 2029
A recent report issued by the Mordor Intelligence research platform estimated that the size of the market for business process…
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Atos: Egypt is the future of information technology
Ta3heed newsletter met with officials of the French company Atos in an important interview to review its plans and vision…
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Balancing Egypt’s Competitiveness in Outsourcing with Rising Costs Through Exchange Rate Unification..Sunday, March 10, 2024
Our newsletter this week is packed with events and news, but the main focus is on the Central Bank's decision…
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Profile
Timothy Witucki, Founder of Omada One: A Journey in the Outsourcing Industry Started in the Philippines 15 Years Ago
Timothy Witucki, Founder of Omada One: A Journey in the Outsourcing Industry Started in the Philippines 15 Years Ago
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Xceed among the Top 100 Global Outsourcing Companies in 2024
The International Association of Outsourcing Professionals (IAOP) has unveiled its list of the Top 100 Outsourcing Companies for 2024, and…
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