Salesforce Middle East General Manager: Egypt’s Potential is Promising, and the Average Age of Workers is a Fertile Ground for Companies
Mohammed Al Khotani, Senior Vice President and General Manager of Salesforce in the Middle East, stated that the content presented by the Minister of Communications and Information Technology during the Global Outsourcing Summit included important messages reflecting the significant maturity reached by the outsourcing and IT services industry in Egypt.
He noted that the average age of workers in the sector is around 35 years, which represents a fertile environment for digital and non-digital companies to invest and expand in the local market.
In exclusive statements to the Ta3heed newsletter, Al Khotani added that Salesforce has been operating in the Egyptian market for some time and is one of the largest global companies in the field of Customer Relationship Management (CRM) software.
It has a workforce of over 80,000 employees worldwide, working to develop technological solutions that support major institutions in multiple sectors such as financial services, healthcare, and retail.
He explained that Salesforce’s presence in Egypt is facilitated through a network of local partners who implement the company’s solutions across various governorates, serving both government institutions and the private sector.
He indicated that the company sees promising growth potential in the Egyptian market, thanks to its young human talent and growing expertise in digital transformation and remote customer service.
Salesforce is a global leader in developing cloud software and enterprise solutions, providing Customer Relationship Management (CRM) services to companies worldwide.
Additionally, it offers an integrated technological platform that allows developers to easily and efficiently build and operate business applications, thus contributing to accelerating the digital transformation of institutions and improving customer experience.
