Research organizations estimate that poor customer service costs companies more than $75 billion annually.<\/p>\n\n\n\n
Taahed News Platform offers a collection of quotes and customer service sayings from famous business leaders, industry experts and authors that provide some valuable insights and inspiration for companies reshaping their approach to customer service.<\/p>\n\n\n\n
1- Tony Hsieh, CEO of Zappos2<\/strong>: Customer service shouldn’t be a department. It should be the entire company.<\/p>\n\n\n\n 2 – \u201cCustomer service means making it easy and fast for your customers to get the help they need \u2013 when and how they need it.\u201d Steve Benson \u2013 Pulitzer Prize-winning editorial cartoonist.<\/strong><\/p>\n\n\n\n 3- \u201cCustomer service is a voluntary activity that demonstrates a clear desire to please, if not to delight, a customer.\u201d Steve Curtin \u2013 Customer Specialist, Marriott International<\/strong><\/p>\n\n\n\n 4- \u201cIf you are not serving the customer, your job is to serve someone else who will.\u201d Jan Carlson \u2013 CEO of SAS Group<\/strong><\/p>\n\n\n\n 5- The best customer service is where the customer doesn\u2019t have to call you, doesn\u2019t have to talk to you. It just works.\u201d Jeff Bezos \u2013 CEO of Amazon<\/strong><\/p>\n\n\n\n 6-There is only one boss: the customer. And he can fire everyone in the company from the boss on down, simply by spending his money somewhere else.\u201d Sam Walton \u2013 Founder of Walmart and Sam\u2019s Club<\/strong><\/p>\n\n\n\n 7- Customers are like teeth, if you don’t take care of them they will go one by one until there are none left.\u201d Jerry Flanagan, Army Veteran, Entrepreneur, Founder and CEO of JDog Brands<\/strong><\/p>\n\n\n\n 8- \u201cGood customer service starts at the top. If your managers don\u2019t understand that, even the strongest connections in the future can be compromised.\u201d Richard Branson \u2013 Founder of Virgin Group<\/strong><\/p>\n\n\n\n 9- \u201cGet closer to your customers than ever before. So close that you can tell them what they need before they know it themselves.\u201d Steve Jobs \u2013 Co-Founder and CEO of Apple<\/strong><\/p>\n\n\n\n 10- \u201cCustomer experience is the next competitive battleground.\u201d Jerry Gregor \u2013 CIO, Dell<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":" Research organizations estimate that poor customer service costs companies more than $75 billion annually.<\/p>\n","protected":false},"author":1,"featured_media":1028,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27,32],"tags":[],"class_list":["post-601","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-home","category-services"],"yoast_head":"\n