{"id":4333,"date":"2026-06-13T11:17:04","date_gmt":"2026-06-13T11:17:04","guid":{"rendered":"https:\/\/ta3heed.com\/en\/?p=4333"},"modified":"2026-06-13T20:33:22","modified_gmt":"2026-06-13T20:33:22","slug":"octopus-2","status":"publish","type":"post","link":"https:\/\/ta3heed.com\/en\/octopus-2\/","title":{"rendered":"Octopus Outsourcing Expands in Cairo with New 250-Seat Delivery Center"},"content":{"rendered":"\n<p class=\"has-medium-font-size wp-block-paragraph\">Octopus Outsourcing, a fast-growing business process outsourcing (BPO) and customer experience (CX) provider, has officially inaugurated a state-of-the-art delivery center in Cairo with a capacity of <strong>250 seats<\/strong>.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">The move is part of the company\u2019s aggressive expansion strategy to scale its global footprint, with a sharp focus on serving North American and European markets.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Hadeer Makhlouf, Head of Training at Octopus Outsourcing, stated that the opening of the new facility aligns with the company\u2019s broader strategy to boost operational capabilities and diversify its international client portfolio.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">The center will deliver premium customer support and outsourcing solutions across high-growth verticals, including e-commerce, hospitality, travel, and healthcare.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">In an exclusive statement to <em>&#8220;Outsourcing Newsletter&#8221; (Nashrat Taheed)<\/em>, Makhlouf explained that the new facility features a highly advanced operational infrastructure configured for multilingual service delivery.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">This setup allows Octopus Outsourcing to target key geographic markets in the United States and Europe by leveraging highly trained, specialized local talent capable of meeting rigorous global service-level agreements (SLAs).<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size wp-block-paragraph\">&#8220;Expanding our footprint in Cairo is a natural progression of our commitment to the Egyptian market. Egypt has firmly established itself as one of the most vital BPO hubs in the region, driven by an abundance of highly skilled human capital and highly competitive operational costs compared to European and American markets.&#8221; \u2014 <strong>Hadeer Makhlouf, Head of Training<\/strong><\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading has-large-font-size\"><strong>Company Background<\/strong><\/h3>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Founded in Egypt in <strong>2020<\/strong>, Octopus Outsourcing anchored its initial operations in the coastal city of Alexandria as a specialized provider of Business Process Outsourcing (BPO) and Customer Experience (CX) management.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">This latest multi-thousand-seat expansion in the capital marks a significant milestone in the company&#8217;s trajectory toward becoming a major regional exporter of digital and customer services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Octopus Outsourcing, a fast-growing business process outsourcing (BPO) and customer experience (CX) provider, has officially inaugurated a state-of-the-art delivery center in Cairo with a capacity of 2,500 seats.<\/p>\n","protected":false},"author":2,"featured_media":4283,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27,25],"tags":[194,204,250,196],"class_list":["post-4333","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-home","category-news-reports","tag-call-center","tag-contact-centers","tag-octopus","tag-outsourcing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Octopus Outsourcing Expands in Cairo with New 250-Seat Delivery Center - Ta3Heed<\/title>\n<meta name=\"description\" content=\"Octopus Outsourcing, a fast-growing business process outsourcing (BPO) and customer experience (CX) provider, has officially inaugurated a state-of-the-art delivery center in Cairo with a capacity of 2,500 seats.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ta3heed.com\/en\/octopus-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Octopus Outsourcing Expands in Cairo with New 250-Seat Delivery Center - Ta3Heed\" \/>\n<meta property=\"og:description\" content=\"Octopus Outsourcing, a fast-growing business process outsourcing (BPO) and customer experience (CX) provider, has officially inaugurated a state-of-the-art delivery center in Cairo with a capacity of 2,500 seats.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ta3heed.com\/en\/octopus-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Ta3Heed\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-13T11:17:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-13T20:33:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2026\/05\/\u0647\u062f\u064a\u0631-\u0645\u062e\u0644\u0648\u0641-780x470-1-e1781349348656.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"228\" \/>\n\t<meta property=\"og:image:height\" content=\"155\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mohamed Moussa\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mohamed Moussa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/octopus-2\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/octopus-2\\\/\"},\"author\":{\"name\":\"Mohamed Moussa\",\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/#\\\/schema\\\/person\\\/2e54af4b1c35717e7d6a53315e7c5e56\"},\"headline\":\"Octopus Outsourcing Expands in Cairo with New 250-Seat Delivery Center\",\"datePublished\":\"2026-06-13T11:17:04+00:00\",\"dateModified\":\"2026-06-13T20:33:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/octopus-2\\\/\"},\"wordCount\":289,\"image\":{\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/octopus-2\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/\u0647\u062f\u064a\u0631-\u0645\u062e\u0644\u0648\u0641-780x470-1-e1781349348656.jpg\",\"keywords\":[\"call center\",\"Contact Centers\",\"Octopus\",\"outsourcing\"],\"articleSection\":[\"Home\",\"News &amp; Reports\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/octopus-2\\\/\",\"url\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/octopus-2\\\/\",\"name\":\"Octopus Outsourcing Expands in Cairo with New 250-Seat Delivery Center - Ta3Heed\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/octopus-2\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/octopus-2\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/\u0647\u062f\u064a\u0631-\u0645\u062e\u0644\u0648\u0641-780x470-1-e1781349348656.jpg\",\"datePublished\":\"2026-06-13T11:17:04+00:00\",\"dateModified\":\"2026-06-13T20:33:22+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/#\\\/schema\\\/person\\\/2e54af4b1c35717e7d6a53315e7c5e56\"},\"description\":\"Octopus Outsourcing, a fast-growing business process outsourcing (BPO) and customer experience (CX) provider, has officially inaugurated a state-of-the-art delivery center in Cairo with a capacity of 2,500 seats.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/octopus-2\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ta3heed.com\\\/en\\\/octopus-2\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/octopus-2\\\/#primaryimage\",\"url\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/\u0647\u062f\u064a\u0631-\u0645\u062e\u0644\u0648\u0641-780x470-1-e1781349348656.jpg\",\"contentUrl\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/\u0647\u062f\u064a\u0631-\u0645\u062e\u0644\u0648\u0641-780x470-1-e1781349348656.jpg\",\"width\":228,\"height\":155,\"caption\":\"Hadeer Makhlouf\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/octopus-2\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Octopus Outsourcing Expands in Cairo with New 250-Seat Delivery Center\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/\",\"name\":\"Ta3Heed\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/#\\\/schema\\\/person\\\/2e54af4b1c35717e7d6a53315e7c5e56\",\"name\":\"Mohamed Moussa\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9e706244bb0af8d815c2f361e9f279a2d50fc6c9a5148e92715d3507ba021bf7?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9e706244bb0af8d815c2f361e9f279a2d50fc6c9a5148e92715d3507ba021bf7?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9e706244bb0af8d815c2f361e9f279a2d50fc6c9a5148e92715d3507ba021bf7?s=96&d=mm&r=g\",\"caption\":\"Mohamed Moussa\"},\"url\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/author\\\/malaa\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Octopus Outsourcing Expands in Cairo with New 250-Seat Delivery Center - Ta3Heed","description":"Octopus Outsourcing, a fast-growing business process outsourcing (BPO) and customer experience (CX) provider, has officially inaugurated a state-of-the-art delivery center in Cairo with a capacity of 2,500 seats.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ta3heed.com\/en\/octopus-2\/","og_locale":"en_US","og_type":"article","og_title":"Octopus Outsourcing Expands in Cairo with New 250-Seat Delivery Center - Ta3Heed","og_description":"Octopus Outsourcing, a fast-growing business process outsourcing (BPO) and customer experience (CX) provider, has officially inaugurated a state-of-the-art delivery center in Cairo with a capacity of 2,500 seats.","og_url":"https:\/\/ta3heed.com\/en\/octopus-2\/","og_site_name":"Ta3Heed","article_published_time":"2026-06-13T11:17:04+00:00","article_modified_time":"2026-06-13T20:33:22+00:00","og_image":[{"width":228,"height":155,"url":"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2026\/05\/\u0647\u062f\u064a\u0631-\u0645\u062e\u0644\u0648\u0641-780x470-1-e1781349348656.jpg","type":"image\/jpeg"}],"author":"Mohamed Moussa","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Mohamed Moussa","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/ta3heed.com\/en\/octopus-2\/#article","isPartOf":{"@id":"https:\/\/ta3heed.com\/en\/octopus-2\/"},"author":{"name":"Mohamed Moussa","@id":"https:\/\/ta3heed.com\/en\/#\/schema\/person\/2e54af4b1c35717e7d6a53315e7c5e56"},"headline":"Octopus Outsourcing Expands in Cairo with New 250-Seat Delivery Center","datePublished":"2026-06-13T11:17:04+00:00","dateModified":"2026-06-13T20:33:22+00:00","mainEntityOfPage":{"@id":"https:\/\/ta3heed.com\/en\/octopus-2\/"},"wordCount":289,"image":{"@id":"https:\/\/ta3heed.com\/en\/octopus-2\/#primaryimage"},"thumbnailUrl":"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2026\/05\/\u0647\u062f\u064a\u0631-\u0645\u062e\u0644\u0648\u0641-780x470-1-e1781349348656.jpg","keywords":["call center","Contact Centers","Octopus","outsourcing"],"articleSection":["Home","News &amp; Reports"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/ta3heed.com\/en\/octopus-2\/","url":"https:\/\/ta3heed.com\/en\/octopus-2\/","name":"Octopus Outsourcing Expands in Cairo with New 250-Seat Delivery Center - Ta3Heed","isPartOf":{"@id":"https:\/\/ta3heed.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/ta3heed.com\/en\/octopus-2\/#primaryimage"},"image":{"@id":"https:\/\/ta3heed.com\/en\/octopus-2\/#primaryimage"},"thumbnailUrl":"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2026\/05\/\u0647\u062f\u064a\u0631-\u0645\u062e\u0644\u0648\u0641-780x470-1-e1781349348656.jpg","datePublished":"2026-06-13T11:17:04+00:00","dateModified":"2026-06-13T20:33:22+00:00","author":{"@id":"https:\/\/ta3heed.com\/en\/#\/schema\/person\/2e54af4b1c35717e7d6a53315e7c5e56"},"description":"Octopus Outsourcing, a fast-growing business process outsourcing (BPO) and customer experience (CX) provider, has officially inaugurated a state-of-the-art delivery center in Cairo with a capacity of 2,500 seats.","breadcrumb":{"@id":"https:\/\/ta3heed.com\/en\/octopus-2\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ta3heed.com\/en\/octopus-2\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ta3heed.com\/en\/octopus-2\/#primaryimage","url":"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2026\/05\/\u0647\u062f\u064a\u0631-\u0645\u062e\u0644\u0648\u0641-780x470-1-e1781349348656.jpg","contentUrl":"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2026\/05\/\u0647\u062f\u064a\u0631-\u0645\u062e\u0644\u0648\u0641-780x470-1-e1781349348656.jpg","width":228,"height":155,"caption":"Hadeer Makhlouf"},{"@type":"BreadcrumbList","@id":"https:\/\/ta3heed.com\/en\/octopus-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ta3heed.com\/en\/"},{"@type":"ListItem","position":2,"name":"Octopus Outsourcing Expands in Cairo with New 250-Seat Delivery Center"}]},{"@type":"WebSite","@id":"https:\/\/ta3heed.com\/en\/#website","url":"https:\/\/ta3heed.com\/en\/","name":"Ta3Heed","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ta3heed.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/ta3heed.com\/en\/#\/schema\/person\/2e54af4b1c35717e7d6a53315e7c5e56","name":"Mohamed Moussa","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/9e706244bb0af8d815c2f361e9f279a2d50fc6c9a5148e92715d3507ba021bf7?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9e706244bb0af8d815c2f361e9f279a2d50fc6c9a5148e92715d3507ba021bf7?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9e706244bb0af8d815c2f361e9f279a2d50fc6c9a5148e92715d3507ba021bf7?s=96&d=mm&r=g","caption":"Mohamed Moussa"},"url":"https:\/\/ta3heed.com\/en\/author\/malaa\/"}]}},"_links":{"self":[{"href":"https:\/\/ta3heed.com\/en\/wp-json\/wp\/v2\/posts\/4333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ta3heed.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ta3heed.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ta3heed.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ta3heed.com\/en\/wp-json\/wp\/v2\/comments?post=4333"}],"version-history":[{"count":2,"href":"https:\/\/ta3heed.com\/en\/wp-json\/wp\/v2\/posts\/4333\/revisions"}],"predecessor-version":[{"id":4346,"href":"https:\/\/ta3heed.com\/en\/wp-json\/wp\/v2\/posts\/4333\/revisions\/4346"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ta3heed.com\/en\/wp-json\/wp\/v2\/media\/4283"}],"wp:attachment":[{"href":"https:\/\/ta3heed.com\/en\/wp-json\/wp\/v2\/media?parent=4333"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ta3heed.com\/en\/wp-json\/wp\/v2\/categories?post=4333"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ta3heed.com\/en\/wp-json\/wp\/v2\/tags?post=4333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}