{"id":3483,"date":"2025-08-22T13:54:55","date_gmt":"2025-08-22T13:54:55","guid":{"rendered":"https:\/\/ta3heed.com\/en\/?p=3483"},"modified":"2025-08-22T13:54:56","modified_gmt":"2025-08-22T13:54:56","slug":"cenk-soyak-founder-of-the-first-virtual-call-center-software-on-google","status":"publish","type":"post","link":"https:\/\/ta3heed.com\/en\/cenk-soyak-founder-of-the-first-virtual-call-center-software-on-google\/","title":{"rendered":"Cenk Soyak: Founder of the First Virtual Call Center Software on Google"},"content":{"rendered":"\n<p class=\"has-medium-font-size wp-block-paragraph\">Cenk Soyak is a seasoned leader and the current CEO of Call Center Studio, the company that developed the first virtual call center management software on Google.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">His career spans diverse fields, including technology, business consulting, and academia.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Soyak holds a wide range of skills, including market research, marketing strategy, entrepreneurship, business planning, and leadership.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">From 2000 to 2015, he served as a part-time lecturer at Istanbul Bilgi University&#8217;s MBA program, teaching business development and project management.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">Professional Journey<\/h2>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Before founding Call Center Studio, Soyak gained extensive experience in the dynamic consulting and telecommunications sectors across several cities, including New York, Houston, Paris, Brussels, Athens, and Istanbul.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">As the General Manager of Effortel and Transatel, he established and managed MVNO (Mobile Virtual Network Operator) and MVNE (Mobile Virtual Network Enabler) operations in Turkey.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">During his time at Ernst &amp; Young, he leveraged his expertise in telecommunications and business to help companies compete in both local and international markets.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">He began his career as a Senior Consultant at Ernst &amp; Young before rising to the position of Regional Manager of Management Consulting.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">This role provided him with a valuable foundation in finance and professional services, and allowed him to work with global corporate giants such as Coca-Cola, Castrol, Shell, Turkcell, and JPMorgan.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Beyond his academic and commercial success, Cenk Soyak is known for his passion for sharing knowledge and his diverse interests.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">A talented musician and performer, he plays jazz guitar and has been featured in some of the city&#8217;s top clubs.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cenk Soyak is a seasoned leader and the current CEO of Call Center Studio, the company that developed the first virtual call center management software on Google.<\/p>\n","protected":false},"author":2,"featured_media":3484,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[126],"tags":[194,204,196],"class_list":["post-3483","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-profile","tag-call-center","tag-contact-centers","tag-outsourcing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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