{"id":3244,"date":"2025-05-30T13:04:26","date_gmt":"2025-05-30T13:04:26","guid":{"rendered":"https:\/\/ta3heed.com\/en\/?p=3244"},"modified":"2025-05-30T13:04:27","modified_gmt":"2025-05-30T13:04:27","slug":"outsourcing-embraces","status":"publish","type":"post","link":"https:\/\/ta3heed.com\/en\/outsourcing-embraces\/","title":{"rendered":"Sunday, May 31, 2025 Newsletter..Outsourcing Embraces People of Determination in Egypt"},"content":{"rendered":"\n<pre class=\"wp-block-verse has-large-font-size\"><strong>Good morning dear followers.. A new issue and a new copy of the <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">Ta3heed <\/mark>newsletter.. Today we discuss an important topic..We explore the opinions of executive leaders in the outsourcing industry on the Sunday, May 31, 2025 Newsletter.. Outsourcing Embraces People of Determination in Egypt.<br><br><\/strong><\/pre>\n\n\n\n<p class=\"has-medium-font-size\">In a society striving for greater inclusivity, Egypt\u2019s outsourcing sector is undergoing a significant transformation to integrate people of determination into its digital workforce.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">With strong governmental support for the economic and social empowerment of individuals with visual and motor disabilities, targeted initiatives are now providing flexible and equitable employment opportunities.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">These initiatives harness the potential of this group, offering them a chance to participate in the labor market, especially in customer service, technical support, and remote work roles.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/outsourcing-sector-3\/\">here<\/a>.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"618\" height=\"360\" src=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/05\/11202399301644.jpg\" alt=\"Outsourcing Embraces People of Determination in Egypt\" class=\"wp-image-3228\" style=\"width:744px;height:auto\" srcset=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/05\/11202399301644.jpg 618w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/05\/11202399301644-300x175.jpg 300w\" sizes=\"auto, (max-width: 618px) 100vw, 618px\" \/><figcaption class=\"wp-element-caption\">Outsourcing Embraces People of Determination in Egypt<\/figcaption><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">News &amp; Reports<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">Silicon Waha: 81% Occupancy in Tech Zones, New Investment Opportunities in Assiut and Sadat<\/mark><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Silicon Waha, the developer of specialized technology zones in Egypt, announced an impressive 81% overall occupancy rate across its various technology parks as of early 2025.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">This achievement underscores the company\u2019s success in providing an advanced business environment that fosters innovation and growth in the information technology sector.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/silicon-waha-2\/\">here<\/a>.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">Foundever Egypt Aims for 200 Seats in Luxor Center by End of 2025<\/mark><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Foundever Egypt, a prominent outsourcing services company, plans to expand its call center in Luxor during the last quarter of this year.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">This move is part of the company\u2019s broader growth strategy within the Egyptian market.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Mina Wahba, the company\u2019s General Manager, stated that the Luxor center currently houses 50 seats, with plans to increase that number to 200.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/foundever-3\/\">here<\/a>.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">Transcom Promotes Egypt\u2019s Outsourcing Industry at Swedish Business Forum<\/mark><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Transcom, representing Swedish companies in Egypt\u2019s outsourcing services sector, recently participated in the Egyptian-Swedish Business Forum.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Ahmed Gamal El-Din, Transcom Egypt\u2019s Director, stated that the forum was attended by Benjamin Dousa, Sweden\u2019s Minister for Foreign Trade and International Development Cooperation, Hassan El-Khatib, Minister of Investment and Foreign Trade, Rania Al-Mashat, Minister of International Cooperation, and the Swedish Ambassador to Egypt.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/transcom-2\/\">here<\/a>.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">From Fury to Loyalty: Effective Customer Service Strategies to Turn Anger into Satisfaction<\/mark><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">In a world where customer expectations are constantly rising, mastering the art of calming angry customers has become an indispensable skill for anyone in customer service.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">A customer service representative\u2019s role isn\u2019t just about providing information or answering queries; it extends to understanding the customer\u2019s emotions, identifying the root causes of their anger, and professionally de-escalating the situation to ensure customer satisfaction and strengthen the relationship.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/customer-service-8\/\">here<\/a>.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"has-large-font-size\">Profile<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">Gabi Cre\u021bu: The Visionary Behind Evozon\u2019s Global Software Success Story<\/mark><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Gabi Cre\u021bu, a Romanian entrepreneur and tech expert, is the co-founder and CEO of Evozon, a specialized software development company based in Cluj-Napoca, Romania.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Established in 2005, Evozon has grown to over 500 employees, providing custom software solutions to global clients with a strong focus on digital transformation and modern technologies.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/evozon\/\">here<\/a>.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"780\" height=\"609\" src=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/05\/Gabi-Cretu.jpg\" alt=\"Gabi-Cretu\" class=\"wp-image-3242\" srcset=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/05\/Gabi-Cretu.jpg 780w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/05\/Gabi-Cretu-300x234.jpg 300w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/05\/Gabi-Cretu-768x600.jpg 768w\" sizes=\"auto, (max-width: 780px) 100vw, 780px\" \/><figcaption class=\"wp-element-caption\">Gabi-Cretu<\/figcaption><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">Infographic<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">Empowering Growth: Integrating People of Determination into Egypt\u2019s Thriving Outsourcing Sector<\/mark><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">As Egypt\u2019s outsourcing sector experiences rapid expansion, the integration of more people of determination (individuals with disabilities) presents an unprecedented opportunity to fuel economic development and strengthen social equity.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">According to data from the Central Agency for Public Mobilization and Statistics, the proportion of people with disabilities in Egypt reached approximately 10.6% of the total population by the end of 2023.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">This highlights the critical importance of integrating this segment into the job market, especially in flexible and evolving sectors like outsourcing and call centers.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/outsourcing-sector-2\/\">here<\/a>.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"808\" src=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/05\/77dff2a5-75ac-4da8-97f9-1d9ff60a9e74-1024x808.jpeg\" alt=\"\" class=\"wp-image-3245\" srcset=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/05\/77dff2a5-75ac-4da8-97f9-1d9ff60a9e74-1024x808.jpeg 1024w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/05\/77dff2a5-75ac-4da8-97f9-1d9ff60a9e74-300x237.jpeg 300w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/05\/77dff2a5-75ac-4da8-97f9-1d9ff60a9e74-768x606.jpeg 768w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/05\/77dff2a5-75ac-4da8-97f9-1d9ff60a9e74-1536x1212.jpeg 1536w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/05\/77dff2a5-75ac-4da8-97f9-1d9ff60a9e74-1320x1041.jpeg 1320w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/05\/77dff2a5-75ac-4da8-97f9-1d9ff60a9e74.jpeg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">Jobs<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">Dive into the Call Center World: Promising Job Opportunities Await You in Egypt<\/mark><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Looking for a strong starting point for your career in Egypt? Leading call center companies are now offering golden opportunities to join their developing teams.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">These opportunities aren\u2019t just jobs; they\u2019re your gateway to a thriving professional future, with a focus on your personal skills and communication abilities.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/call-center-companies-6\/\">here<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>the Sunday, May 31, 2025 Newsletter.. Outsourcing Embraces People of Determination in Egypt.<\/p>\n","protected":false},"author":2,"featured_media":3228,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27,49],"tags":[204,46,196],"class_list":["post-3244","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-home","category-newsletters","tag-contact-centers","tag-digital-egypt-strategy-for-the-outsourcing-industry","tag-outsourcing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sunday, May 31, 2025 Newsletter..Outsourcing Embraces People of Determination in Egypt - Ta3Heed<\/title>\n<meta name=\"description\" content=\"the Sunday, May 31, 2025 Newsletter.. 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