A number of experts and officials from outsourcing service companies in Egypt have outlined a plan to leverage expatriate talent in supporting the industry, especially since this group remains an untapped treasure.<\/p>\n\n\n\n
They emphasized that the government should first establish a comprehensive database of their names and residences to target them with incentive programs.<\/p>\n\n\n\n
Furthermore, they suggested launching widespread awareness campaigns that praise their role in serving the nation from abroad.<\/p>\n\n\n\n
Dr. Adel Danish, considered the “Godfather” of the outsourcing services industry in Egypt, proposed launching a national program to attract expatriate experts to Egypt called “Return of Egyptian Minds.” This program would offer financial and administrative incentives.<\/p>\n\n\n\n
Additionally, he suggested strengthening international partnerships through cooperation with global companies to attract talent to work in their branches in Egypt.<\/p>\n\n\n\n
Danish stressed the importance of creating a database for expatriate experts to identify capabilities and invite them to return or contribute remotely.<\/p>\n\n\n\n
He also recommended including them in the universal health insurance program and giving them priority for purchasing or renting housing units within the distinguished housing program, with the possibility of enrolling their children in elite schools.<\/p>\n\n\n\n
He cited several successful international experiences in utilizing their expatriate cadres, including India, which attracted IT experts through various programs, such as Overseas Citizenship of India (OCI), along with tax exemptions.<\/p>\n\n\n\n
Danish explained that Overseas Citizenship of India (OCI) is a form of permanent residency available to people of Indian origin, allowing them to live and work in India indefinitely.<\/p>\n\n\n\n
This card grants its holders lifetime entry into the country, in addition to other benefits like the ability to own property and invest in the country.<\/p>\n\n\n\n
He continued by stating that the Philippines also transformed itself into a global hub for Business Process Outsourcing (BPO) through English language training and infrastructure support.<\/p>\n\n\n\n
Similarly, Israel attracted technology experts by supporting research and development projects and forming partnerships with its military.<\/p>\n\n\n\n
Dr. Karim Hamza, an expert in the outsourcing services industry in Egypt, believes that Egyptian expatriate talents are strategic treasures for the state, especially in the fields of technology and IT Outsourcing.<\/p>\n\n\n\n
He affirmed that, given the rapid growth of the sector in Egypt, there is a strong need to attract these talents and utilize their global experience to drive economic growth and enhance the sector’s global competitiveness.<\/p>\n\n\n\n
Hamza clarified that successful international experiences, such as those in India, Malaysia, and Ireland, have shown that attracting expatriate cadres plays a key role in developing technological sectors.<\/p>\n\n\n\n
In India, for example, the return of expatriate talents clearly contributed to strengthening its position as a global power in the outsourcing sector, by establishing startups and leveraging their international relations and experience gained in major global companies.<\/p>\n\n\n\n
He stressed the need for the Egyptian government to adopt a clear strategy for attracting Egyptian expatriate talents by implementing a set of incentives, primarily moral and material encouragement and appreciation.<\/p>\n\n\n\n
This would involve providing official and media recognition for successful cadres inside and outside Egypt, and organizing special awards for outstanding expatriate talents who contribute to knowledge transfer and local sector development.<\/p>\n\n\n\n
He further added that these talents should also be given leadership or supervisory positions that enable them to train and qualify the new generation of Egyptian cadres, thereby raising the level of technical and administrative skills in the outsourcing sector.<\/p>\n\n\n\n
This should be accompanied by supporting innovative ideas and startups through the establishment of investment and funding funds dedicated to supporting ideas and projects presented by these talents, while facilitating startup registration procedures and offering tax incentives and streamlined administrative facilities.<\/p>\n\n\n\n
He proposed developing specialized programs for reintegrating expatriate cadres into the Egyptian work environment, facilitating the relocation of their families, and providing administrative and social services to help them quickly integrate and achieve professional and personal stability.<\/p>\n\n\n\n
Additionally, he suggested strengthening and facilitating communication channels between Egyptian experts abroad and research centers and universities in Egypt through research partnerships and knowledge exchange programs, which would help transfer modern technology and improve the quality of scientific output in the country.<\/p>\n\n\n\n
He stated that it is essential to provide official and financial support for the participation of expatriate talents in major international conferences, and to provide platforms for them to showcase their achievements, which enhances Egypt’s global competitive position as a destination for technical talents and expertise. <\/p>\n\n\n\n
Furthermore, he recommended creating a digital network that connects expatriate experts with local cadres to exchange experiences and provide opportunities for joint cooperation.<\/p>\n\n\n\n
He emphasized the necessity of adopting a “technical ambassadors” system involving Egyptian experts abroad to promote and market the Egyptian outsourcing sector globally.<\/p>\n\n\n\n
He concluded that the path to excellence in Egypt’s outsourcing services sector begins with investing in attracting expatriate talents, who can form a true locomotive for economic growth and enhance Egypt’s competitiveness in the global information technology market.<\/p>\n\n\n\n
Said Riad, Vice Chairman of the Outsourcing Services Division at Etisal Information Technology Association, urged Egyptians residing abroad to leverage their leadership positions within global companies or their own businesses to assign their call center services to Egypt.<\/p>\n\n\n\n
He considered this a mutual gain for both parties, especially since Egypt boasts the availability of qualified cadres and a highly qualified infrastructure network that makes it one of the largest global outsourcing service centers.<\/p>\n\n\n\n
Riad stated that the government should also launch awareness campaigns highlighting Egypt’s capabilities as a global outsourcing hub and its current political and economic stability.<\/p>\n\n\n\n
He referenced the recent trend of several international companies opening customer service centers in the local market, and others expanding their existing ones, noting that the industry plays a significant role in\u2026 (The sentence is incomplete in the original Arabic text provided).<\/p>\n","protected":false},"excerpt":{"rendered":"
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