{"id":2791,"date":"2025-01-18T18:01:49","date_gmt":"2025-01-18T18:01:49","guid":{"rendered":"https:\/\/ta3heed.com\/en\/?p=2791"},"modified":"2025-01-18T18:03:44","modified_gmt":"2025-01-18T18:03:44","slug":"sunday-january-19-2025-newsletter-universities-gateway-for-outsourcing-companies-to-attract-ideas-and-staff-in-2025","status":"publish","type":"post","link":"https:\/\/ta3heed.com\/en\/sunday-january-19-2025-newsletter-universities-gateway-for-outsourcing-companies-to-attract-ideas-and-staff-in-2025\/","title":{"rendered":"Sunday, January 19, 2025 Newsletter.. Universities.. Gateway for Outsourcing Companies to Attract Ideas and Staff in 2025"},"content":{"rendered":"\n<pre class=\"wp-block-verse has-medium-font-size\"><strong>Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important topic..We explore the opinions of executive leaders in the outsourcing industry on the Sunday, January 19, 2025 Newsletter.. Universities.. Gateway for Outsourcing Companies to Attract Ideas and Staff in 2025.<\/strong><\/pre>\n\n\n\n<p class=\"has-medium-font-size\">A number of workers in the outsourcing services industry agreed that universities are the gateway for companies to attract ideas and qualified human cadres to work with them immediately after graduation, explaining that Egypt\u2019s future lies in investing in young people who have a passion and enthusiasm to learn about everything new on the global scene.<br><br>They stressed that their companies are planning to sign partnerships with universities during the current year on various levels, whether supporting student graduation projects or developing artificial intelligence technology services, which will be reflected in raising productivity and performance rates within the industry.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/outsourcing-services-3\/\">here<\/a>.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/gettyimages-181708271-640x640-1.jpg\" alt=\"\" class=\"wp-image-2785\" srcset=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/gettyimages-181708271-640x640-1.jpg 768w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/gettyimages-181708271-640x640-1-300x169.jpg 300w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/gettyimages-181708271-640x640-1-390x220.jpg 390w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><figcaption class=\"wp-element-caption\">(Footage by Sky News Arabia\/Getty Images)<\/figcaption><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-ad2f72ca wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-pullquote\"><blockquote><p><\/p><\/blockquote><\/figure>\n\n\n\n<p class=\"has-text-align-left has-large-font-size wp-container-content-9cfa9a5a\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">News &amp; Reports<\/mark><\/strong><\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">PwC opens technology and innovation center in Cairo Festival City<\/mark><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Al-Futtaim Group Real Estate signed an agreement with PricewaterhouseCoopers \u201cPwC\u201d last week, which includes the latter opening its Technology and Innovation Center (ETIC) in the business district of Cairo Festival City Mall in the Fifth Settlement area in New Cairo.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">This move is set to expand PwC\u2019s business portfolio in Egypt and enhance its position as a centre of excellence offering a diverse range of integrated services to the business sector.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/pwc\/\">here<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">How does the tone of voice affect the success of a customer service employee?<\/mark><\/strong><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Tone of voice is a powerful tool in customer service. It\u2019s not just what you say, it\u2019s how you say it. A warm, empathetic tone can turn a simple interaction into a positive experience.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">A cold or impatient tone can quickly erode customer trust and drive them away from your service or product.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/tone-of-voice\/\">here<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\"><strong>Factors that must be present in the shoes of a customer service employee<\/strong><\/mark><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Choosing the right shoes is essential for a customer service employee, especially since it will make a big difference in their daily comfort and contribute to increasing their productivity.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">It also prevents him from getting any health problems in the long term. According to a report published by Medium, wearing unsupportive or uncomfortable shoes can lead to foot pain and swollen ankles, which develop over time to become more serious and move to back pain and joint stiffness.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Therefore, investing in comfortable shoes with proper support is essential.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/shoes-of-a-customer-service-employee\/\">here<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-pullquote has-text-align-left has-large-font-size\"><blockquote><p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">Interviews<\/mark><\/strong><\/p><\/blockquote><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">Luxoft aims to transform Egypt into a major hub for its operations within three years<\/mark><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Global automotive software company Luxoft aims to transform Egypt into a major hub for its operations within two to three years, Amr Taher, the company\u2019s Egypt director, said.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Taher said in his interview with the \u201cTa3heed\u201d newsletter that his company plans to reach 1,000 employees in its Cairo office by 2028, explaining that Luxoft\u2019s focus is on European countries and has recently moved to the Chinese market and the Gulf countries.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">He praised the support provided by the Ministry of Communications, the Information Technology Industry Development Agency (ITIDA) and the Information Technology Institute (ITI) in training and qualifying human cadres in the industry.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/luxoft-aims-to-transform-egypt-into-a-major-hub-for-its-operations-within-three-years\/\">here<\/a><\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/maxresdefault-1024x576.jpg\" alt=\"luxoft egypt\" class=\"wp-image-2788\" srcset=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/maxresdefault-1024x576.jpg 1024w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/maxresdefault-300x169.jpg 300w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/maxresdefault-768x432.jpg 768w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/maxresdefault-390x220.jpg 390w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/maxresdefault.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">luxoft egypt<\/figcaption><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-pullquote has-text-align-left has-large-font-size\"><blockquote><p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">PROFILE<\/mark><\/strong><\/p><\/blockquote><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">Andriy Krupa.. The Legal Mind Behind ELEKS\u2019 $290 Million Success<\/mark><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Andriy Krupa, a seasoned legal expert, has ascended to the role of Acting CEO at ELEKS, a global leader in software outsourcing and integrated solutions.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">With an impressive academic background, including an MBA and a Master of Laws, Krupa has been instrumental in shaping ELEKS\u2019 legal strategy and driving its growth.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Under Kroupa\u2019s leadership, ELEKS has experienced remarkable growth, with annual revenues now exceeding $290 million.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/andriy-krupa\/\">here<\/a><\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"780\" height=\"780\" src=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/andriy-krupa-2.jpg\" alt=\"Andriy Krupa\" class=\"wp-image-2773\" srcset=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/andriy-krupa-2.jpg 780w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/andriy-krupa-2-300x300.jpg 300w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/andriy-krupa-2-150x150.jpg 150w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/andriy-krupa-2-768x768.jpg 768w\" sizes=\"auto, (max-width: 780px) 100vw, 780px\" \/><figcaption class=\"wp-element-caption\">Andriy Krupa<\/figcaption><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-pullquote has-text-align-left has-large-font-size\"><blockquote><p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">Infographic<\/mark><\/strong><\/p><\/blockquote><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">\u201cKonecta\u201d bets on Egypt and launches a regional center to support its services<\/mark><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Spanish company Konecta has decided to establish its first global center of excellence in the field of generative artificial intelligence in Egypt, to be a regional center covering several markets.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">In this regard, a memorandum of understanding was signed between the Information Technology Industry Development Agency (ITIDA) and \u201cKonecta Egypt for Customer Service\u201d, a subsidiary of the Spanish Konecta Group, which specializes in outsourcing services and digital customer experience solutions based on artificial intelligence, in the presence of Mr. Noureddine Behman, CEO of the global \u201cConecta\u201d Group.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/konecta\/\">here<\/a>.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"808\" src=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/950c4994-5856-4582-bb66-13d1ca4927c5-1024x808.jpeg\" alt=\"Konecta\" class=\"wp-image-2782\" srcset=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/950c4994-5856-4582-bb66-13d1ca4927c5-1024x808.jpeg 1024w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/950c4994-5856-4582-bb66-13d1ca4927c5-300x237.jpeg 300w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/950c4994-5856-4582-bb66-13d1ca4927c5-768x606.jpeg 768w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/950c4994-5856-4582-bb66-13d1ca4927c5-1536x1212.jpeg 1536w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/950c4994-5856-4582-bb66-13d1ca4927c5-1320x1041.jpeg 1320w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/950c4994-5856-4582-bb66-13d1ca4927c5.jpeg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Konecta <\/figcaption><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-pullquote has-text-align-left has-large-font-size\"><blockquote><p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">Jobs<\/mark><\/strong><\/p><\/blockquote><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">Salaries up to 19 thousand pounds..Invest in your professional future and skills<\/mark><\/strong><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">Customer service jobs are not just a job, but an excellent opportunity for your communication skills, to solve problems, due to pressure.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Emerging companies in the market are characterized by the presence of stimulating work that supports your professional growth.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Find out how you can register for these opportunities and you must succeed.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>For more details <a href=\"https:\/\/ta3heed.com\/en\/customer-service-6\/\">here<\/a>.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2024\/10\/how-to-get-call-center-contracts-1024x576.jpg\" alt=\"Customer satisfaction\" class=\"wp-image-2484\" srcset=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2024\/10\/how-to-get-call-center-contracts-1024x576.jpg 1024w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2024\/10\/how-to-get-call-center-contracts-300x169.jpg 300w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2024\/10\/how-to-get-call-center-contracts-768x432.jpg 768w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2024\/10\/how-to-get-call-center-contracts-1536x864.jpg 1536w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2024\/10\/how-to-get-call-center-contracts-390x220.jpg 390w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2024\/10\/how-to-get-call-center-contracts-1320x743.jpg 1320w, https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2024\/10\/how-to-get-call-center-contracts.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Customer satisfaction<\/figcaption><\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important topic..We explore the opinions of executive leaders in the outsourcing industry on the Sunday, January 19, 2025 Newsletter.. Universities.. Gateway for Outsourcing Companies to Attract Ideas and Staff in 2025.<\/p>\n","protected":false},"author":2,"featured_media":2785,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27,49],"tags":[],"class_list":["post-2791","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-home","category-newsletters"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sunday, January 19, 2025 Newsletter.. Universities.. Gateway for Outsourcing Companies to Attract Ideas and Staff in 2025 - Ta3Heed<\/title>\n<meta name=\"description\" content=\"Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important topic..We explore the opinions of executive leaders in the outsourcing industry on the Sunday, January 19, 2025 Newsletter.. Universities.. Gateway for Outsourcing Companies to Attract Ideas and Staff in 2025.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ta3heed.com\/en\/sunday-january-19-2025-newsletter-universities-gateway-for-outsourcing-companies-to-attract-ideas-and-staff-in-2025\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sunday, January 19, 2025 Newsletter.. Universities.. Gateway for Outsourcing Companies to Attract Ideas and Staff in 2025 - Ta3Heed\" \/>\n<meta property=\"og:description\" content=\"Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important topic..We explore the opinions of executive leaders in the outsourcing industry on the Sunday, January 19, 2025 Newsletter.. Universities.. Gateway for Outsourcing Companies to Attract Ideas and Staff in 2025.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ta3heed.com\/en\/sunday-january-19-2025-newsletter-universities-gateway-for-outsourcing-companies-to-attract-ideas-and-staff-in-2025\/\" \/>\n<meta property=\"og:site_name\" content=\"Ta3Heed\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-18T18:01:49+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-18T18:03:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ta3heed.com\/en\/wp-content\/uploads\/2025\/01\/gettyimages-181708271-640x640-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"768\" \/>\n\t<meta property=\"og:image:height\" content=\"432\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Mohamed Moussa\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mohamed Moussa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/sunday-january-19-2025-newsletter-universities-gateway-for-outsourcing-companies-to-attract-ideas-and-staff-in-2025\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/sunday-january-19-2025-newsletter-universities-gateway-for-outsourcing-companies-to-attract-ideas-and-staff-in-2025\\\/\"},\"author\":{\"name\":\"Mohamed Moussa\",\"@id\":\"https:\\\/\\\/ta3heed.com\\\/en\\\/#\\\/schema\\\/person\\\/2e54af4b1c35717e7d6a53315e7c5e56\"},\"headline\":\"Sunday, January 19, 2025 Newsletter.. 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