{"id":2646,"date":"2024-12-07T13:52:15","date_gmt":"2024-12-07T13:52:15","guid":{"rendered":"https:\/\/ta3heed.com\/en\/?p=2646"},"modified":"2024-12-07T16:00:54","modified_gmt":"2024-12-07T16:00:54","slug":"sunday-december-8-2024-newsletter-outsourcing-companies-face-the-challenges-of-2024-by-expanding-in-value-added-services","status":"publish","type":"post","link":"https:\/\/ta3heed.com\/en\/sunday-december-8-2024-newsletter-outsourcing-companies-face-the-challenges-of-2024-by-expanding-in-value-added-services\/","title":{"rendered":"Sunday, December 8, 2024 Newsletter.. Outsourcing companies face the challenges of 2024 by expanding in value-added services"},"content":{"rendered":"\n

Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important topic ..We explore the opinions of executive leaders in the outsourcing industry on the Sunday, December 8, 2024 Newsletter.. Outsourcing companies face the challenges of 2024 by expanding in value-added services.<\/p>\n\n\n\n

A number of experts and officials of outsourcing services companies in Egypt agreed that the industry has witnessed remarkable developments and significant government support during the current year despite the global and local economic challenges that have caused a reduction in companies’ profit margins.<\/p>\n\n\n\n

For more details here<\/a>.<\/strong><\/p>\n\n\n

\n
\"The<\/figure>\n<\/div>\n\n\n
\n\n\n\n

News and reports of the week<\/h2>\n\n\n\n

Criteria for large institutions in contracting with outsourcing companies<\/mark><\/h2>\n\n\n\n

Outsourcing has become an indispensable strategy for large companies to maintain their competitiveness in today’s global market.<\/p>\n\n\n\n

Whether it’s IT services, customer support or supply chain management, outsourcing allows companies to access top talent, reduce operational costs and focus on their core competencies.<\/p>\n\n\n\n

For more details here<\/a><\/strong><\/p>\n\n\n\n

\n\n\n\n

E-commerce platforms cope with Black Friday pressure with exceptional customer service expansions<\/mark><\/h2>\n\n\n\n

Every year, e-commerce platforms tend to make exceptional and unusual expansions to keep up with the increasing demands from their customers during the Black Friday sales season by temporarily appointing new batches of customer service employees or raising the efficiency and developing the skills of those already in place.<\/p>\n\n\n\n

For more details here<\/a><\/strong><\/p>\n\n\n

\n
\"e-commerce
e-commerce platforms<\/figcaption><\/figure>\n<\/div>\n\n\n
\n\n\n\n

Top 5 Countries in Customer Service Worldwide<\/mark><\/strong><\/h2>\n\n\n\n

Customer service is one of the most important factors that distinguish companies in global markets.<\/p>\n\n\n\n

Large companies rely on advanced technology to improve the customer experience, but they also rely on human competencies.<\/p>\n\n\n\n

The quality of customer service varies from country to country based on the investments that countries allocate to this sector, the prevailing culture in dealing with customers, and the availability of skilled talent. Below we review the top five countries known for their leadership in the field of customer service.<\/p>\n\n\n\n

For more details here<\/a><\/strong><\/p>\n\n\n\n

\n\n\n\n

Services<\/h2>\n\n\n\n

Top 11 Skills Customer Service Representatives Must Have<\/mark><\/h2>\n\n\n\n

When you understand your customer\u2019s needs and put yourself in their shoes, you\u2019ll find that simple things like good communication, empathy, and caring play a critical role in enhancing the customer experience and building loyalty.<\/p>\n\n\n\n

One positive experience can earn you a customer for life, while one negative experience can cost you dearly. That\u2019s why it\u2019s essential to identify the core skills that make a difference in the quality of customer service.<\/p>\n\n\n\n

For more details here<\/a>.<\/strong><\/p>\n\n\n\n

\n\n\n\n

Profile<\/mark><\/h2>\n\n\n\n

Stephen King from Amnesty International to founder of the first online accounting services company<\/mark><\/h2>\n\n\n\n

Stephen King is the founder and CEO of GrowthForth, the first online accounting company, and one of the world’s leading industry leaders.<\/p>\n\n\n\n

Stephen has over three decades of experience in accounting systems design, technology development, and management services. Prior to opening GrowthForce, he was President of Insperity\u2019s Financial Management Services division for two years, which was created through the acquisition of Virtual Growth Incorporated, which Stephen founded in 1995 in New York City.<\/p>\n\n\n\n

For more details here<\/a>.<\/strong><\/p>\n\n\n

\n
\"Stephen
Stephen King<\/figcaption><\/figure>\n<\/div>\n\n\n
\n\n\n\n

Infographic<\/h2>\n\n\n\n

Black Friday..Seasonal offers and customer service alert<\/mark><\/h2>\n\n\n\n

The Black Friday sales season is one of the busiest times in the global e-commerce services sector every year, and service providers face pressure to improve the customer experience and meet their needs for the goods they are looking for as quickly as possible and at a competitive cost compared to other traditional stores.<\/p>\n\n\n\n

It is noteworthy that 200.4 million people worldwide made online shopping operations during the past year, including about 90.6 million on Black Friday alone.<\/p>\n\n\n\n

For more details here<\/a>.<\/strong><\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n
\n\n\n\n

Jobs<\/strong><\/h2>\n\n\n\n

Call center jobs with salaries up to 17 thousand pounds<\/mark><\/strong><\/h2>\n\n\n\n

A number of companies have announced their need for call center employees with generous salaries of up to 17 thousand pounds, in a number of large and medium-sized companies.<\/p>\n\n\n\n

A number of international and local companies offer customer service jobs for young people in Arabic or English.<\/p>\n\n\n\n

Customer service jobs are considered one of the most suitable jobs for young graduates and sometimes university students.<\/p>\n\n\n\n

For more details here<\/a><\/strong><\/p>\n\n\n

\n
\"Customer
Customer service jobs<\/figcaption><\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"

Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important topic ..We explore the opinions of executive leaders in the outsourcing industry on the Sunday, December 8, 2024 Newsletter.. Outsourcing companies face the challenges of 2024 by expanding in value-added services.<\/p>\n","protected":false},"author":2,"featured_media":2594,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27,49],"tags":[],"class_list":["post-2646","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-home","category-newsletters"],"yoast_head":"\nSunday, December 8, 2024 Newsletter.. Outsourcing companies face the challenges of 2024 by expanding in value-added services - Ta3Heed<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ta3heed.com\/en\/sunday-december-8-2024-newsletter-outsourcing-companies-face-the-challenges-of-2024-by-expanding-in-value-added-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sunday, December 8, 2024 Newsletter.. Outsourcing companies face the challenges of 2024 by expanding in value-added services - Ta3Heed\" \/>\n<meta property=\"og:description\" content=\"Good morning dear followers.. A new issue and a new copy of the Ta3heed newsletter.. Today we discuss an important topic ..We explore the opinions of executive leaders in the outsourcing industry on the Sunday, December 8, 2024 Newsletter.. 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